The Mortgage Charter

New Mortgage Charter

Chancellor Jeremy Hunt, along with principal mortgage lenders and the FCA, has introduced a ‘New Mortgage Charter’ offering support to homeowners as interest rates rise.

Key details about the Mortgage Charter

  • Anyone worried about their mortgage repayments can call their lender for information and support, without any impact on their credit score and we would encourage you to contact your bank who are there to help.
  • Homeowners won’t be forced to have their homes repossessed within 12 months from their first missed payment.
  • Homeowners approaching the end of a fixed rate deal will be offered the chance to lock in a deal up to six months ahead. They will also be able to apply for a better deal right up until their new term starts, if one is available.
  • Support for homeowners who are up-to-date with payments to switch to a new mortgage deal at the end of their existing fixed rate deal without another affordability check.
  • A new agreement permitting homeowners to switch to an interest-only mortgage for six months, or extend their mortgage term to reduce their monthly payments and switch back to their original term within the first six months, if they choose to. Both options can be taken without a new affordability check or affecting their credit score.
  • Offer tailored support for anyone struggling and deploy highly trained staff to help homeowners. This could mean extending their term to reduce their payments, offering a switch to interest only payments, but also a range of other options like a temporary payment deferral or part interest-part repayment. The right option will depend on the homeowner’s circumstances.

This move will bring much-needed comfort to homeowners concerned about high interest rates and support those in difficulty.

Feel free to reach out!

Full information here: Mortgage Charter

The information on this page is not tailored to any individual readers and should not be considered financial advice under any circumstances.

If you are seeking advice about a mortgage, you should speak with a qualified advisor.

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Why Kerr & Watson?

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Understanding


We take the time to understand your income, financial commitments, property plans and any circumstances that might affect your mortgage application. We also discuss your insurance needs to make sure any cover we recommend is appropriate for you.

Experience

Experience


Different lenders have different rules, particularly when it comes to income, credit history and property types. We use our experience and relationships with lenders to check their criteria, discuss more complicated cases and find suitable mortgage options. We also compare insurance policies to help you understand the cover available..

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Communication


We explain what documents are needed, help prepare your application and deal with the lender or insurer on your behalf. We’ll keep you updated as things progress, explain any additional requests and be available to answer questions along the way.

Testimonials

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Clarissa Bray
2 November 2026
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Fantastic experience with Kerr and Watson, would recommend to anyone! Andreea & Stephen have provided consistent communication and are very well organised. Huge thank you!
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Justine Purtill
27 October 2026
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I got recommended Daniel by an estate agent and her recommendation did not disappoint. Daniel and Andreea were fantastic during the whole transaction. They were both easy to reach if I had any questions or queries and never made me feel that any of my questions were silly despite being my first property purchase. They both fought my corner when we were getting tight on time to complete and found me a mortgage that worked whilst keeping communication with the lender at the forefront of their priorities until we completed as well. A fantastic first buying experience and I would definately use their services again should I be looking to move homes in the future. Thank you both!
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Louisa Whale
16 October 2026
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Fantastic service and advice. Highly recommend!
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Sergiu Balmus
8 October 2026
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A huge thank you to Kerr & Watson for helping us secure our mortgage! A special thank you to Andreea, who has been absolutely amazing throughout the entire process. She was professional, patient, supportive and always kept us updated, making everything much easier and less stressful. We truly appreciate all your help and would highly recommend your services!
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Ade Kunle
6 October 2026
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I will always recommend Kerr & Watson to my friends and family.
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Mark Grixti
6 October 2026
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Excellent and clear service!
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Tim __________________
6 October 2026
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Bradley arranged life insurance for us and we can highly recommend him. He was very friendly, helpful and understanding and we are very happy with our policy.
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Lucas S
2 October 2026
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Kerr & Watson have been absolutely outstanding in terms of knowledge, support and promptness. My case is complicated including three transactions at once and I could have not asked for a better service and support. Look nowhere else when seeking mortgage advice!
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Bernadette Bashford-Payne
30 September 2026
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I can't recommend Kerr & Watson enough. I moved from another provider I had been using for 20+ years due to missing a purchase after multiple delays and errors. Kerr & Watson took me in as a customer and out did any expectations I had. They also taught me more about mortgages than I thought I knew, making the process easy. A great all round service by every member of the team, at every step.
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