Easing the Remortgage Process for New Parents in Camberley
Meet our customers: a couple, both aged 33, from Camberley in Surrey. Their journey with us, Kerr & Watson, began amidst an exciting yet challenging time. They anticipated the arrival of their first child, and they needed to remortgage their residential property, without the added stress and complexity.
The Challenge
The customers found themselves in a situation. On one hand, they were readying themselves for parenthood, while on the other, they needed to handle a remortgage for their 3-bedroom detached house, valued at £495,000.
Specifically, they needed a loan amount of £258,000, a term length of 29 years and they wanted a 2-year initial fixed rate product. The immediate challenges were clear:
- Mrs, while on maternity leave, wanted a seamless, hassle-free experience due to her pregnancy.
- Ensuring the mortgage obtained was competitive and favourable in their good yet static financial situation.
Despite having a robust financial status and a clean credit history, the imminent arrival of their child and Mrs. being on maternity leave could have posed potential hurdles in the remortgage process.
Our Mortgage Solution
Understanding the customers needs and challenges, Kerr & Watson, crafted a straightforward and convenient solution.
We reviewed the whole market and identified that their existing lender had the best product for them, therefore we initiated a product transfer with their existing lender, ensuring:
- Competitive terms, securing their financial stability.
- Handling all transactional elements on their behalf, providing a worry-free experience for the expectant parents.
We managed all discussions, paperwork, and logistics to alleviate the burden from our customers, allowing them to focus on their impending journey into parenthood.
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The Result
Our approach not only secured the necessary financial product but also yielded an experience that was applauded by our customers. They praised Stephen and Dan, saying, “Fantastic experience working with Stephen and Dan, I would highly recommend their services. Their combined industry knowledge, professionalism and proactiveness really stands out.”
Navigating the financial waters of remortgaging, especially during pivotal life events like welcoming a child, can be daunting. Yet, the journey with our customers showcased Kerr & Watson’s commitment to providing great service.
Contact us today
Is your current mortgage fixed rate coming to an end? Let Kerr & Watson simplify the journey for you.
Contact us today to discuss how we can facilitate your mortgage journey with the same dedication and bespoke service that has brought peace of mind to clients in Camberley, Surrey.
